Returns & Exchanges

At Henry of Pelham, we strive for the highest quality in every bottle and food pairing. If you receive a product that is damaged or corked, we are committed to providing a replacement or refund within 30 days of purchase.

1

Contact Support

Email our cellar door team with your order number and a brief description of the issue regarding your wine or food items.

2

Provide Proof

Include clear photographs of the damaged packaging or the specific batch details for any quality concerns to expedite the review process.

3

Return Authorization

Once approved, we will provide a return shipping label or instructions for returning the product to our estate winery.

4

Resolution

After receiving the returned items, we will issue a full refund to your original payment method or ship a replacement bottle at no additional cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing